CASE · IT SERVICES · USA · INDUSTRY: TECHNOLOGY

NTIVA—+539%ROI.

Stability, security and scale. From click to customer. 36 months · 2022 to 2025.

www.ntiva.com · stack: Sales Enterprise, Content Enterprise, Marketing Enterprise, CHEQ, Google Ads, LinkedIn Ads, BrandVerity

In short: EPIC turned the paid media of Ntiva, one of the largest IT service providers in the United States, into a predictable revenue channel: +539% cumulative ROI since 2022, +161% revenue growth from 2022 to 2025 and +27% from 2024 to 2025. The work combined HubSpot Enterprise, Google Ads, LinkedIn Ads, advanced analytics and brand safety with CHEQ and BrandVerity.

The journey

From click to customer

The challenge

Ntiva needed a marketing engine as reliable as the IT services it delivers: able to sustain consistent growth, adapt quickly to change and turn paid media into a dependable source of new business. The clicks were good, but sustainable revenue growth called for a different approach.

From click to customer

With EPIC's expertise, Ntiva turned paid media into a scalable, data-driven growth channel. Continuous testing, audience analysis and performance experience made the campaigns one of the company's main revenue sources. Beyond the HubSpot stack, EPIC worked directly in Google Ads and LinkedIn Ads, with GTM and advanced analytics to measure precisely and decide on the data.

Brand safety architecture

Tools such as CHEQ and BrandVerity protected the media investment, safeguarded the brand and kept performance integrity across every channel. The result goes beyond better numbers: Ntiva gained a paid media operation it can trust.

Você entra na camada que dói. A gente diz qual é.

In the client's words

EPIC isn't just there to collect a paycheck. If we win, they win, and that mindset is felt every day. I trust them and their opinions.

Shannon DelmarleMarketing Director, NTIVA

About the company

NTIVA: who they are.

Ntiva is one of the leading IT service providers in the United States, helping organizations across many sectors use technology as a strategic advantage. It ranks among the country's 30 largest Managed Service Providers and made the Inc. 5000 list of the fastest-growing private companies.

It serves companies of every size, from regulated sectors such as healthcare, finance and government contracting to manufacturing, nonprofits and private equity, with a focus on reliability, security and long-term growth.

There are hundreds of specialized technicians, a US-based 24x7x365 service desk and an in-house security team. Ntiva manages more than 60,000 devices and closes more than 43,000 tickets per month, combining technical excellence with a people-centered approach.

Technology stack used: Sales Enterprise, Content Enterprise, Marketing Enterprise, CHEQ, Google Ads, LinkedIn Ads, BrandVerity

Frequently asked questions

It turned paid media into a predictable revenue channel. Beyond the HubSpot stack (Sales, Content and Marketing Enterprise), EPIC worked in Google Ads and LinkedIn Ads, with GTM and advanced analytics, and in brand safety with CHEQ and BrandVerity.

+539% cumulative ROI since 2022, +161% revenue growth from 2022 to 2025 and +27% year-over-year growth from 2024 to 2025.

The clicks were good, but sustainable revenue growth called for a different approach: a marketing engine as reliable as the IT services Ntiva delivers, able to turn paid media into a dependable source of new business.

One of the leading IT service providers in the United States, among the country's 30 largest Managed Service Providers and on the Inc. 5000 list. It manages more than 60,000 devices and closes more than 43,000 tickets per month, with a 24x7x365 service desk.

Shannon Delmarle, Marketing Director at Ntiva, sums it up: EPIC isn't just there to collect a paycheck. If Ntiva wins, EPIC wins, and that mindset is felt every day.

NTIVA—+539%ROI.

The result in 36 months

From click to customer

NTIVA: who they are.

Frequently asked questions

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